Grand Chancellor Palm Cove Hotel

ex. Novotel Palm Cove

Coral Coast Drive, Palm Cove, Australia, 4879  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Chancellor Palm Cove Hotel

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

 Food/Drinks

Restaurant

Poolside snack bar

Overview

Overlooking Coral Coast, the traditional 4-star Grand Chancellor Palm Cove Hotel offers a tennis court, water slides and squash courts. An example of contemporary architecture, this hotel opened in 1989 and was fully restored in 1997.

The hotel lies in the center of Palm Cove, a few steps from Tjapukai Aboriginal Cultural Park, Cairns Esplanade Swimming Lagoon and AJ Hackett Bungy. The venue is 1 km away from the city center.

Set close to a tropical garden and a lush garden, this hotel offers access to a beautiful beach with outdoor chaise lounges and showers.

Grand Chancellor Palm Cove Hotel lies within 20 minutes’ drive to Cairns airport.

Rooms

All modern rooms are equipped with a refrigerator, a minibar, satellite TV, a kitchenette and coffee/tea makers. They boast standard décor and offer a kettle, a stove and a washing machine.

Eat & Drink

Dishes of international cuisine are served in the air-conditioned restaurant. At the stylish café bar guests will enjoy a selection of coffee and tea.

All visitors are offered a full breakfast for a fee. 

Services

Guests can make use of dry cleaning, 24-hour reception and concierge service as well as parking, currency exchange and a beauty salon.

Relax

On-site facilities for children include a play area, cribs and a kids' club. Such sports activities as lawn tennis, golf and table tennis are provided on-site.

Internet

Wireless internet is available in public areas for additional charge

High-speed internet access is available in public areas for additional charge

Guest Parking

Free private parking is possible on site.

Number of rooms:   140.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Exterior corridors
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Outdoor tennis court
  • Golf course
  • Fitness center
  • Squash

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Breakfast room
  • A la carte restaurant
  • Poolside snack bar
  • Picnic area/Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Game room

Leisure facilities

  • Seasonal outdoor pool
  • Health club
  • Spa & wellness center
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Living room
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Dining table
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchenette
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/Kitchen utensils
  • Microwave on request

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Chancellor Palm Cove Hotel Palm Cove location
Show big map »

Hotel Address:

Coral Coast Drive, Palm Cove, Australia, 4879

Get directions
City Center
  • Palm Cove
    1700 ft
Airports
  • Cairns (CNS)
    10.9 mi
  • Kowanyama (KWM)
    274.1 mi
  • Bus stop
    1000 ft
Restaurants
  • Canecutters Restaurant
    100 ft
  • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
    1400 ft
Beaches
  • Palm Cove Beach
    1700 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    140

Hotel Awards

AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Grand Chancellor Palm Cove Standard RoomGrand Chancellor Palm Cove Standard RoomGrand Chancellor Palm Cove Standard Room
Standard Room
Size: 345 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Grand Chancellor Palm Cove Hotel Palm Cove location
    Show big map »

    Hotel Address:

    Coral Coast Drive, Palm Cove, Australia, 4879

    Get directions
    City Center
    • Palm Cove
      1700 ft
    Airports
    • Cairns (CNS)
      10.9 mi
    • Kowanyama (KWM)
      274.1 mi
    • Bus stop
      1000 ft
    Restaurants
    • Canecutters Restaurant
      100 ft
    • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
      1400 ft
    Beaches
    • Palm Cove Beach
      1700 ft
    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      140

    Hotel Awards

    AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge

    Grand Chancellor Palm Cove Location

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    What's nearby

    Popular areas

    • City Center - 1400 ft

    Local attractions

    • Cairns Tropical Zoo - 1.1 mi
      Captain Cook Hwy, Palm Cove
    • Cairns Wildlife Safari Reserve - 5.8 mi
      2577 Kennedy Highway, Kuranda
    • Birdworld Kuranda - 5.9 mi
      Heritage Markets, Kuranda
    • Yorkeys Knob Beach - 5.2 mi
      Wattle and Sim Esplanade, Yorkeys Knob
    • BatReach - 5.8 mi
      Coondoo St, Kuranda

    Near the hotel

    • Palm Cove Beach - 1700 ft
      Palm Cove, QueenslandAustralia
    • Cairns Night Zoo - 3100 ft
      Cook Hwy, Palm Cove

    Restaurants nearby

    • Canecutters Restaurant - 100 ft

      Address: Novotel Resort

      62% likes this, based on 34 reviews

    • Bella Baci - 1400 ft

      Address: 123 Williams Esplanade
      Phone: (07) 40553186

      73% likes this, based on 205 reviews
      Cuisine: Italian

    • The Surf Club Palm Cove - 1400 ft

      Address: Williams Esplanade Palm Cove
      Phone: (07) 4059 1244

      72% likes this, based on 135 reviews
      Cuisine: Australian

    • Beach Almond Beach House - 1400 ft

      Address: 145 Williams esplanade
      Phone: 61 7 4059 1908

      70% likes this, based on 361 reviews
      Cuisine: Contemporary, Asian, Australian
      Price Range: USD 9 - USD 111

    • Nu Nu Restaurant - 1400 ft

      Address: 123 Williams Esplanade
      Phone: 61 7 4059 1880

      75% likes this, based on 261 reviews
      Price Range: USD 25 - USD 96

    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      140

    Hotel Awards

    AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge

    Hotels nearby
    Villas Palm Cove
    4 stars
    0.6 km
    Cities nearby

    Grand Chancellor Palm Cove Reviews

    Guest reviews are submitted by our customers after their stay at Grand Chancellor Palm Cove

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 43 reviews

    Rating by category:

    Rooms
    8.0
    Service
    7.8
    Value
    7.8
    Location
    9.0

    Individual guest reviews

    • Couple
      8.0

      The service of the staff at reception was very good, they were very helpful especially with assisting us in booking tour packages, offering local knowledge and tips. The location was great, still near the beach but also offered the feel of a nature retreat, as well a being accessible to both Cairns City and Port Douglas. Ample parking space.

      Our room was serviced daily and towels/toiletries replaced - which is good - but could have done with a bit better cleaning of the bathroom

    • Family with children
      8.2

      Kids swimming pool. The size of the mugs in the room was very good. Free internet but it should be longer that 20 minutes.

      The TV dose not have digital channels yet. This was a surprised as they have been around for some time now. The terrace on the ground floor was not well maintained.

    • Group of friends
      8.8

      The pool was lovely and the beds in the rooms were very comfortable!

      Lack of wifi, and the wifi that was available was extremely expensive! Also the room lacked any bowls for cereal if you wanted to provide your own breakfast. There is a fridge and sink but hardly any reason to use them.

    • Couple
      10.0

      good staff and service perfect breakfast very good hotel for holiday

    • Single
      10.0

      The rooms and brekfast were very good

    • Couple
      7.4

      price in a wonderful location.

      noises at the pool in the morning.

    • Older travelers
      7.8

      We stayed only one night, on route from Cairns Airport and found it comfortable and convenient. Spacious well appointed room and good breakfast

    • Family with children
      7.4

      The kids really enjoyed the crocodile slide and pool. Good veiwing for the parents. Good to use Accorr advantage card and get discount

      The sports centre was privately run. The cost of pool, squash, golf and bikes added up.

    • Couple
      8.8

      Family friendly, great location near the beach and restaurants, great facilities in the room.

      Very hard to find.

    • Family with children
      3.8

      The swimming pool only.

      For the last three days, the room wasnt cleaned as well as the first 5 days. The room smelt on the first day of mould and uncleanliness but from the 2nd to the 5th days it was quite clean. No smells and bed lined was changed every day. After that, the room was not attended to as well. It began to smell again (floor was not mopped clean enough) and the bed lined was not changed. Very very disappointed. Would not recommend this hotel to anyone. Also, restaurant staff was absolutely rude. No manners at all. Basically, they don't give a damn. Some millionaire obviously owns the chain and doesnt give a damn either, otherwise he would be hiring more personable staff. Also, the laundry was the biggest rip off.

    • Group of friends
      8.2

      The staff were very helpful when we enquired about tours. Also, the check in process was very quick. Also, from our room (636) we saw a wallaby outside our balcony. Really nice to wake up to something like that!

    • Older travelers
      5.4

      The gardens.

      On my opinion the rooms are looking very tired, in need of an upgrade.Quite dark and closed in. During the night we had a lot of noise from feral cats fighting and noise from the restaurant.

    • Older travelers
      9.2

      The staff were efficient and curtious, rooms were clean. There were no problems.

    • Family with children
      6.2

      Friendly staff- Privacy and a great shower.Good restaraunt.

      Lack of a heated spa. Beds a little on the hard side. No cooking facilities.

    • Older travelers
      9.2

      Excellent breakfast buffet .Room with a view over the pool. . Loved the big towels in the bathroom. Adequate kitchenette with cooking facilities

      On the day we were leaving,check out was 11.00,our key entry cards had been cancelled before we had left ,we were stuck outside our room and could not get back in and this was well before 10.00. But front desk was apologetic and gave us a reactivated card.

    How to reach hotel

    hotel Grand Chancellor Palm Cove Hotel Palm Cove location
    Show big map »

    Hotel Address:

    Coral Coast Drive, Palm Cove, Australia, 4879

    Get directions
    City Center
    • Palm Cove
      1700 ft
    Airports
    • Cairns (CNS)
      10.9 mi
    • Kowanyama (KWM)
      274.1 mi
    • Bus stop
      1000 ft
    Restaurants
    • Canecutters Restaurant
      100 ft
    • Beach Almond Beach House (cuisine: Contemporary, Asian, Australian)
      1400 ft
    Beaches
    • Palm Cove Beach
      1700 ft
    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      140

    Hotel Awards

    AustralianHOTEL AWARDSRecommendedPalm CoveGrand Chancellor Palm Cove

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Australia

    Use Badge